Restore Purchases
If you’ve reinstalled LatinFlare or switched to a new device, your subscription should restore automatically when you sign in with the same account. If it doesn’t, you can restore it manually.
Automatic restore
Section titled “Automatic restore”When you open the app and sign in, your subscription status is checked automatically. In most cases your Premium or VIP access will be restored without you needing to do anything.
Manual restore
Section titled “Manual restore”If your subscription isn’t showing after signing in:
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Go to your profile
Tap the profile tab and open Settings.
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Tap Manage Subscriptions & Credits
This opens the subscription management screen.
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Tap Restore Purchases
Tap Restore Purchases. The app will check your App Store or Google Play account for any active or previous subscriptions.
Things to check if restore doesn’t work
Section titled “Things to check if restore doesn’t work”- Make sure you’re signed in to the same Apple ID or Google account you used to originally purchase the subscription
- Make sure your subscription is still active — expired subscriptions cannot be restored
- Check your App Store or Google Play to confirm the subscription status
Still having issues?
Section titled “Still having issues?”Contact support at latinflare@support.ruvikgroup.com and include the email address associated with your account. We’ll look into it for you.